Warranty Policy
Warranty Policy
Warranty Policy
Effective Date: July 11th, 2025
Effective Date: July 11th, 2025
At EPS Controls, we are committed to providing high-quality products. Below is our warranty policy, which outlines the coverage for eligible items.
At EPS Controls, we are committed to providing high-quality products. Below is our warranty policy, which outlines the coverage for eligible items.
Warranty Coverage
· Products sold by EPS Controls are covered by manufacturer warranties, if applicable.
· EPS Controls does not offer in-house warranties unless explicitly stated at time of sale.
· Warranty periods and terms vary by manufacturer. Please refer to the product packaging
or contact us for specific warranty details.
· Products sold by EPS Controls are covered by manufacturer warranties, if applicable.
· EPS Controls does not offer in-house warranties unless explicitly stated at time of sale.
· Warranty periods and terms vary by manufacturer. Please refer to the product packaging or contact us for specific warranty details.
Covered Items
Generally, the following may be covered under a manufacturer’s warranty:
· Variable Frequency Drives (VFDs)
· Condenser Fan Motors
Warranty typically covers:
· Manufacturer defects
· Failures under normal usage conditions
Generally, the following may be covered under a manufacturer’s warranty:
· Variable Frequency Drives (VFDs)
· Condenser Fan Motors
Warranty typically covers:
· Manufacturer defects
· Failures under normal usage conditions
What is Not Covered
· Damage due to improper installation or misuse
· Items that have been tampered with, modified, or altered
· Damage from power surges or poor wiring
· Normal wear and tear
· Products sold as non-returnable (as clearly listed in product description)
· Damage due to improper installation or misuse
· Items that have been tampered with, modified, or altered
· Damage from power surges or poor wiring
· Normal wear and tear
· Products sold as non-returnable (as clearly listed in product description)
Warranty Claims Process
To initiate a warranty claim:
1. Email us at info@epscontrols.com with:
Order number
Description of the issue
Photos or video (if applicable)
2. We will help coordinate with the manufacturer and provide instructions.
3. If approved, a replacement, repair, or refund will be offered based on manufacturer terms.
To initiate a warranty claim:
1. Email us at info@epscontrols.com with:
Order number
Description of the issue
Photos or video (if applicable)
2. We will help coordinate with the manufacturer and provide instructions.
3. If approved, a replacement, repair, or refund will be offered based on manufacturer terms.
Limitations
EPS Controls is not responsible for labor costs, shipping charges, or losses incurred due to product failure.
The maximum liability is limited to the purchase price of the item.
Questions About Warranties? Email us at info@epscontrols.com
EPS Controls is not responsible for labor costs, shipping charges, or losses incurred due to product failure.
The maximum liability is limited to the purchase price of the item.
Questions About Warranties? Email us at info@epscontrols.com
13263 SW 124th St. Miami, FL 33186
Ph: (305) 510-0626
Email: info@epscontrols.com
Hours: Monday - Friday
9:00am - 5:00pm EST
13263 SW 124th St. Miami, FL 33186
Ph: (305) 510-0626
Email: info@epscontrols.com
Hours: Monday - Friday
9:00am - 5:00pm EST
13263 SW 124th St. Miami, FL 33186
Ph: (305) 510-0626
Email: info@epscontrols.com